{"id":349,"date":"2025-01-19T03:22:39","date_gmt":"2025-01-19T03:22:39","guid":{"rendered":"https:\/\/test.firstchoiceusedautoparts.com\/?page_id=349"},"modified":"2025-06-29T12:36:04","modified_gmt":"2025-06-29T12:36:04","slug":"return-and-refund-policy","status":"publish","type":"page","link":"https:\/\/firstchoiceautopart.com\/qa\/return-and-refund-policy\/","title":{"rendered":"Return and Refund Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"349\" class=\"elementor elementor-349\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5d22e22 e-flex e-con-boxed e-con e-parent\" data-id=\"5d22e22\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-112759c elementor-widget elementor-widget-heading\" data-id=\"112759c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Return and refund policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1cf66ce e-flex e-con-boxed e-con e-parent\" data-id=\"1cf66ce\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4257844 elementor-widget elementor-widget-text-editor\" data-id=\"4257844\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul>\n<li>Things that are modified or removed to test will not be returned.<\/li>\n<li>Items returned that aren\u2019t the original item delivered will not be returned.<\/li>\n<li>Parts are uniquely identified by the markings on the part.<\/li>\n<li>Returns that are not in the same condition as when they were shipped (excluding items damaged during shipping and confirmed by a Parts Specialist at FirstChoice Used Auto Parts) will not be accepted.<\/li>\n<li>All issues must be reported in the form of a letter sent by mail, email, or fax to determine if there is an issue with a specific piece of equipment.<\/li>\n<li>In the case of a broken or defective part:\n<ul>\n<li>Contact our customer care department at <strong><a href=\"tel:1-888-383-2439\">1-(888) 383-2439<\/a><\/strong> within 24 to 48 hours from the time you received the package, or do not accept the package from the shipper.<\/li>\n<li>Do not send the part back before you have received an RMA (Return Merchandise Authorization).<\/li>\n<li>The return of the part must include a return tracking number once it is sent back.<\/li>\n<li>The item has to be returned within 7 business days from receiving the RMA.<\/li>\n<li>The return address will be provided when we receive a call.<\/li>\n<\/ul>\n<\/li>\n<li>Parts should be delivered to the address provided upon receipt of the RMA:\n<ul>\n<li>Items returned to FirstChoice Used Auto Parts must be delivered to the correct address as stated in the RMA instructions at the cost of the customer.<\/li>\n<li>When the item is returned, we\u2019ll gladly provide a full refund of the purchase price in its original form or issue a replacement part.<\/li>\n<li>When the item is returned, it will be inspected, and if approved, the credit request will be sent to the accounting department.<\/li>\n<li>Refunds to customers are granted after the returned item is inspected and verified.<\/li>\n<\/ul>\n<\/li>\n<li>We stand by our warranty and aim to provide peace of mind when you purchase a used auto part from us.<\/li>\n<li>For any concerns, please contact us at <a href=\"tel:1-888-383-2439\"><strong>1-(888) 383-2439<\/strong><\/a>.<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Return and refund policy Things that are modified or removed to test will not be returned. Items returned that aren\u2019t [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-349","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/firstchoiceautopart.com\/qa\/wp-json\/wp\/v2\/pages\/349","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/firstchoiceautopart.com\/qa\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/firstchoiceautopart.com\/qa\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/firstchoiceautopart.com\/qa\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/firstchoiceautopart.com\/qa\/wp-json\/wp\/v2\/comments?post=349"}],"version-history":[{"count":23,"href":"https:\/\/firstchoiceautopart.com\/qa\/wp-json\/wp\/v2\/pages\/349\/revisions"}],"predecessor-version":[{"id":2523,"href":"https:\/\/firstchoiceautopart.com\/qa\/wp-json\/wp\/v2\/pages\/349\/revisions\/2523"}],"wp:attachment":[{"href":"https:\/\/firstchoiceautopart.com\/qa\/wp-json\/wp\/v2\/media?parent=349"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}